Frequently Asked Questions
Shipping & Delivery Information
Where do we deliver to?
Bloomspace delivers to NSW, VIC, QLD, ACT, and SA. Some large plants and orders can only be delivered to the Sydney Metro area.
How much does delivery cost?
For the Sydney Metro area we charge a flat fee of $15.
For all other regions, we search a large database of shipping companies and show you the prices for each company. For Canberra, Brisbane, and Melbourne this cost is typically between $15 - $30. For country regions and/or large orders or large plants, the cost is typically between $30 -$45. Please reach out to us if you are shown an unrealistic cost.
How long til I get my plants?
We want to make sure you receive a happy and healthy plant. It will take us a couple of days to prepare the plant for the journey. For customers in Sydney, Canberra, Brisbane, and Melbourne, your plants should be delivered in 4-5 business days after the order has been marked fulfilled, while for customers in regional areas expect 5-7 business days.
Will my plants arrived in good condition?
All plants are carefully packaged to ensure your plant arrives in perfect condition. Your plant will have been in darkness for a couple of days, so expect your plant's appearance to improve after a couple of days of light and fresh air.
Why do your plants seem expensive?
Unlike other online plant stores, we are selling LARGE fully-matured, healthy indoor plants. Our plants literally make people's jaws drop to the floor and are likely larger than any house plants you have ever seen before. We source the highest quality plants and nurse them to good health through the guidance of experienced horticulturalists.
Why is shipping so expensive? Why isn't there a free shipping option?
We are selling very large indoor plants that need to be protected during their journey to your home. This is not an easy task. The best way to ship tall plants is to place them in a strong, but very tall box. Shipping companies and couriers do not like these kind of boxes because they take up considerable space on a pallet and require special arrangement of the other orders they are delivering.
We are constantly striving to improve our delivery process and reduce the cost of shipping for you.